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| image credit: cte.uwaterloo.ca |
Gaps, blocks and errors are
potentially viable and are, in fact, probable
in every act of communication. The intention of any piece of communication is
for the sender to get the desired result when the receiver has interpreted what
is being sent through the channels.
If, for any reason, what the receiver understands differs
from what was intended to be sent the “information” has not, in fact, been
“transferred.” Therefore, the very act of communication is rendered useless and
the intended communication never happened.
When communication fails or gets twisted,
there is a “barrier” or obstacle somewhere in the process of the transfer of
information from sender to receiver.
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| image credit: englishcommunicationcourse.wikispaces.com |
This failure in the transfer of information could happen for myriad reasons and ways. The trouble spot could be at the sender’s or at the receiver’s end. It could be because of an inefficient use of language; it could be because of using an improper channel or medium; it could be because the recipient failed to or didn’t try to understand or even because of “noise” in the channel.
I'll deal with noise in the context of communication in more detail in the next few posts. For now, you should keep in mind that communication noise may be physical, psychological, physiological, semantic, socio-cultural or organisational. Also, please remember that in the communication context, 'noise' is not equated with 'unwanted sound.'
The author, Dr. Ranee Kaur Banerjee,
is Managing Partner at Expressions@Work, a training, consulting and mentoring
studio for the development of communication and soft skills
37 comments:
Niraj rathi
roll no-131
example- barriers of communications
1)semantic barriers- Ram working in a office asked his clerk shyam to tell an employee to continue(to keep doing) with his work even after the normal working hours but the employee took it in different meaning which is "to pick up later". this is one of the semantic barrier.
KAUSTAV BANERJEE
ROLL NO.:95 SECTION- "B"
The examples for barriers to communication are as follow:-
1. Semantic Barrier:
a)Use of multiple meaning word(s)- "Mender of bad sole". Here the word "sole" is a pun whose meaning is difficult to understand while incase of oral communication, as the communicatee may think the meaninf of the said word in a sarcastic way.
b)Use of administrative and technical words-
If a doctor communicates with his patients or with their attendents all in medical and scientific terms nd terminology then it becomes cumbersome for them to understand the actual scenerio because they may be scientifically and medically illiterate to understand such technical words, thereby ultimately leading to the formation of a barrier in between the communication process.
AYUSH MALHOTRAROLL NO:59BARRIERS TO COMMUNICATION1.PHYISCAL OR NOISE - COOKER PRESSURE.
(a)Physical Barriers:-Generally physical barriers are caused because of long distances,poor network signals,etc.Ex:-A clerk talking to his boss.The boss might not be looking at his face and also carrying on with his other job while his clerk is carrying on with his speech of thought.This might act as a physical barrier to the clerk.
(b)Semantic Barriers:-Ex:-A mother scolding his son for not doing well in the exams.It may react as demotivation for the son but on the other hand it is a kind of motivation system for hius mother.
Aniruddha Basu
Roll Number: 143
Barriers to Communication
Psychological Barrier:ex: The discomfort experienced by a man/woman while talking to their ex wife/husband.
Name:Adarsh Tulshyan
Roll No:75
Section:A
according to me communication barrier took place because of few reasons:
-lengthy story
-long chain
-complicated names which had no meaning
EMOTIONAL BARRIERS:-
One of the chief barriers to open and free communications is the emotional barrier. It is comprised mainly of fear, mistrust and suspicion. The roots of our emotional mistrust of others lie in our childhood and infancy when we were taught to be careful what we said to others.
"Mind your P's and Q's"; "Don't speak until you're spoken to"; "Children should be seen and not heard". As a result many people hold back from communicating their thoughts and feelings to others.
They feel vulnerable. While some caution may be wise in certain relationships, excessive fear of what others might think of us can stunt our development as effective communicators and our ability to form meaningful relationships.
As India is a linguistically diversified country, different languages and cultures represent as a national barrier. Doing business with people from different states can be a problem for the small business firms.
Prerna Khosla
Sem 1
Section A
Roll 07
christina
roll 26 sec a
physical barriers would b when speaker is stayin in one city nd the other is stayin in another city....otherwise if a office door is closed its hard 2 communicate as de person standin on de other side of de door wont get what de other person is sayin....
@Akshay: Well thought and well said! I look forward to your expressing your views in class when we discuss this further.
@Prerna: the language barrier is the most basic semantic barrier--do read more about this before we meet on Monday.
@Christina: I like the door example.
More head-scratching people..I'm sure you have many more examples you can think of!
example of social barrier could be one that prevents a person from doing a job as he is distrupted by peers or may be the environment or over of any thing say long hours of power cut in extremely sultry days for students, employers, etc.
aditi seth
An example of a societal barrier could be an "Introvert". Some people just don't like to communicate as they are afraid that they might hurt the other person or maybe others might make fun of what they say! Whereas an "Extrovert" will never hesitate in communicating as she would never care about the pros and cons, hence avoiding any sort of barriers!
Aditi Agarwal
Roll No. 61
I think that the most common barrier to communication is rigid mindsets. If a person has already got a pre decided notion in mind, everything said to him or around him has a different meaning in his brain than the actual meaning that the speaker intends to convey!
eg- when i try making conversation with my dad, i ask him "wassup??". The standard reply is - why you bring so nice? What do you want?
Status Barriers may also hamper communication between people. People belonging to the lower strata of the society find it difficult to communicate with those belonging to the cream class. The reason being they fear of being humiliated or insulted.
@Aditi: I'd think of powercuts on sultry days more as physical deterrents to communication than social
@Ritansha: Being an introvert is certainly a barrier to communication, but it's more psychological than social, don't you think?
@Aditi Agarwal: your example made me laugh. It's certainly true of parents to have "rigid mindsets" and prematurely evaluate their kids' conversations because they think they know it before it's even said! I might be guilty of this myself, sometimes, when it comes to my kids.
@Kamran: So true. I think we talked about this in class yesterday.
The miscommunication or the barrier which effected d experiment in the first class was that.....the students were not able to exchange the thoughts or the story..because we humans try 2 make sumthng out of our own. After hearing sumthng correct we do intend our mind 2 make it in our own style...or may be,
it is also caused due to language barrier where one person cannot understand the words said or expressed by the other person.
eg:- As the TSB thing is totally new for us....i never had this thing in my school life...where i have to explain certain answers in my class...that means i have to communicate to the whole class. Doing this for the first time..i'l feel like having butterflies in my stomach...n may not communicate in the way..which i can communicate infront of an individual teacher.
maam this is abhinav roll-160 sec'b'.
maam i just gave a thought i am not sure if i am corect or not..ijust gave a effort.
i dnt want this to be displayed.....because i'm nt sure of it!
@ Abhinav: I chose to display your views because everything you've said is valid and I didn't want to deprive the others of the benefit of your thought process. Next time, be more confident about your self!
http://agony-pangsofseparation.blogspot.com/
maam i am abhinav..i wud like u to read my blogs..though i have thoughts bt i hardly get time 2 write. dnt worry maam i will keep u updating! n let me knw how is my writingi i knw u will find a lot of glitches bt i will surely try 2 improve...
thank u maam!
PRIYANKA DESAI
ROLL:138
SEC:B
1ST SEM
Being a multifaceted person i am an amalgamation of qualities analogus to my chosen food and hence i prefer being bertie botts every flavour bean.
VIDHAN CHABRA
ROLL-85
SEC-A
One of the Barriers to Communication would be PREMATURE EVALUATION , i would like to explain this barrier of communication through a real life incident that i faced ,which would be of more relevance in understanding this barrier.
People usually have a tendency of being quite judgmental at times , so was the case with me . I was the President of a group in my school , so one day we were off to carry out one of our project's . Before leaving , we had a little group briefing , then a boy , whom i always found quite irritating said something which i did'nt bother to listen to , i was adamant like a kid . And unfortunately on the way to our project site , i remembered having forgotten to bring the most essential item of our project . But God bless the guy whom i hated to listen to , because he was the savior at that moment , since he had got with him the item that i forgot to bring . And on thanking him for being observant , he reminded me of the group briefing where he asked me to get the item , and i , like a hard nut never even bothered listening to him.
Moral of the story - Don't be too judgmental about people , because a good listener is always a good speaker .
VIDHAN CHABRA
ROLL:85
SEC:A
Another barrier of communication that i would like to discuss would be SEMANTIC or LANGUAGE BARRIER .
*Semantic barrier is not only concerned with a different language , the language could be the same , but the pronunciation of certain words may differ from person to person creating this gap in communication .
*Certain words having a double meaning can commonly be mistaken by the receiver , he or she may intend to take it in the other way creating this sort of a miscommunication.
*Words which are freshly found in a dictionary and popped out by someone during a conversation , may also be hard to understand , and could be easily misinterpreted.
For example , if i say a sentence to someone not having knowledge about the words i use , communication could easily be directed towards miscommunication.
So clarity of sentences , and usage of simple language to communicate is of utmost importance to overcome this barrier of communication .
Saheli guha
1st sem
Roll-67
Communication barriers -this particular topic reminded me of a funy experience I had. Living in a locality where people celebrate each and every festival with great vigour has got its own pros and cons. So there were these huge music system playing all bolly numbers. The music and the crackers together what we call 'the perfect chaos' . Wanting to avoid such situation I thought of calling over my friend who lives in the building opposite to mine. Calling out her name as loudly as possible I finally had her mother in the balcony. Shouting as loudly as possible I said, 'send kirti to my place as I plan to stay indoors. If I go out I might return home deaf' . After I finished I saw her mother leaving the place immediately . 5 minutes later I had kirti and her parents at my place who wanted to take me to the hospital because according to them i'd turn deaf! Not knowing what to do I explained kirti's mother what actually i'd said. Hence yes the crazy commotion did create a communication barrier.
Akshay Manek Roll no. 10
A very weird and unpleasant incident occured when i was giving my farewell speech as school captain this year.As we thank everyone as our academic term ends i also thanked our principal but i referred to her as the Pratibha Patil of our school. My direct comparison was with the head of the nation and the head of the institution. However she took it the other way and thought i was calling her a "rubber stamp" and just a nominal head. She told me this after i had passed out and it took me 2 hours to convince her what i actually meant. Therefore here I felt that semantic and psychological barriers were both involved as she misunderstood what i said and formed a different perception but dialogue and discussion also ended these communication barriers all be it at a later date.
Tripti Rathi
81
One of the most common barrier is physical barrier.
I would like to give an example from my experience.
Once my maths tuition was going to get over an hr earlier than the usual timing. I called my driver to inform the same. Since he was stuck in jam he couldnt hear me and assumed that it would get over an hr later than the usual. In the end i called hm after my class got over to realise what he had understood and asked him to come immediately. But due to this misinterpretation i had to stand for around 1 hr outside my class.
ARCHANA DAGA
ROLL-19
my barrier to communication is a PERCEPTUAL BARRIER.i tend to develop a mindset about people and be a little judgmental about them when i hear something inappropriate about a person irrespective of if i know him/her personally.Due to this limit myself in conversing and often highlights the negative side of my personality to the person and alienates the conversation.
Shreyans Banthia
Roll no - 74
Sec -a
I really dont know as to how political barriers can be classified as but we can see an example of that in the situation of North Korea where most of the people living there are cut off from communications from the rest of the world.
Garima Patodia
roll: 35
sec: A
I would like to share an example of a Physical Barrier.
I was at my cousin's in Surat during our summer holidays. Since the place was new to me, i had to either be accompanied by one of my relatives or told the directions sternly in order to reach the designated place. Once it so happened that my sister was giving me the road directions over the phone and there was so much honking and traffic on the road that she said left and i mistook it for right when the road to be taken was on the left and just then my phone's battery died and i ended up reaching the outskirts of the city. Fortunately there was a toll tax counter that told me i was on the wrong way and gave me the proper directions from there.
Shagun Agarwal
Roll no - 71
Sec-A
Amongst many barriers to communication, PERCEPTUAL BARRIER is one which is highly common I guess. I would like to share an experience... A very old friend of mine had some kind of misunderstanding with me, and I chose a common friend to help me out in that situation. Who actually manipulated the whole situation taking advantage of our miss communication and the problem grew more. Although this was a barrier of a manipulative commoner or transformer, but mainly it started off with that of blind trust on my part. I should have trusted myself more to go and communicate myself! But from that time my friend’s perception towards me highly changed, she did believe the middle person and did not try to hear my part. I too thought that whatever I may try to explain… be it as logical and reasonable, it won’t be heard or encouraged. If you go into a situation thinking that the person you are talking to isn’t going to understand or be interested in what you have to say, you may end up subconsciously sabotaging your effort to make your point. You will employ language that is sarcastic, dismissive, or even obtuse, thereby alienating your conversational partner.
hello this is vaidehi killa from section A roll 82 and my views on the topic barriers to effective communication are:
In general sense barriers to communication refers to miscommunication between people. Sender of the message has certain unclarified assumptions which he fails to convey to the receiver.One such occurence in my life was when one fine Sunday evening,my father surprised me with passes for IPL dinner party. I thought of inviting my friend also as he had an extra pass. I called up Anjali and invited her to join us for dinner, she however failed to join us. The next day I told her about the celebrities I met and she was shocked, she had the connotion that it was a casual outing and she had no idea that it was an IPL Dinner Party.
Roll No. 47
Section A
The examples are as follows:
Physical Barriers- They could be noises such as ringing telephones, clattering typewriters or even a construction going on nearby.
Physiological Barriers- A victim of any kind of auditory impairment would face this barrier.
Psychological Barriers- Incase someone has personal worries their mind would be preoccupied by the same and they would not be as receptive to the message.
Sociocultural Barriers- An individual holding a lower status or rank may not be able to communicate with another holding a higher status or rank with ease. Inferiority being the prime reason.
SANYUKTA BAHETI
SECTION A
ROLL NO. 53
A physiological barrier to communication is a result of a sensory dysfunction.
A few months back in school, we had a girl who was not as gifted as any of us, and could not hear the world speak.
With her in class, teachers did have a hard time in teaching and explaining things to her with sign languages. This was indeed a physiological barrier between the teacher and that student!
There can be several barriers to communication, a communication between two individuals should be simple, barriers can be of several types, such as- physical barrier, psychological barrier, language barrier, semantic barrier, status barrier and so on.. According to me EMOTIONAL or PSYCHOLOGICAL barrier forms on of the major barriers to effective communication. People are often preoccupied by a lot of thoughts and worries, they usually tend to misunderstand the other individual. We are always concerned about what we speak, so that people do not perceive the same with different perspectives.
Shubham Kariwal
Section B
Roll 127
I feel india been a country with many language face the problem of language barrier. The incident happened with me during my visit to bangalore. While there I git to kniw that their were very less people who could understand hindi or even english properly and it was quite difficult to make them understand what we required .
Another barrier is difficulty in understanding the accent. The incident also happened during my trip . During my visit to historical places their it was quite difficult to understand what the tour guide was saying because of the south indian accent and had to give complete attention to the person.
hello,
barriers to communication can be defined as any type of hurdle , blockage or stoppage in the way of effective communication .
it can be classified as follows,
1.Physical Barrier
2.Physiological barrier
3.Psychological barrier
4.Semantic Barrier
the examples for the above classifications are as follows:-
1.Physical barrier- i remember the phase when i was going through college interviews. In one of those interviews i faced the physical barrier to communication as because during the interview it wasn't only me and the interviewers but instead there were around 5 groups of interviewers in the room and the interview was taken simultaneously by all of them. as a result i had a problem listening to the questions thus leading to partially confused answers.
2.Physiological barrier-advertisment is used to communicate with people at large.it is very cumbersome for a person with poor eyesight to read the advertisements.
3.psychological barrier-it may happen during a business meeting that the person heading it is not happy due to personal reasons. it is a huge barrier to communication as he might not show interest in either listening or even delivering the purpose of the message properly.
4.semantic barrier- it is generally seen while recruiting staffs with lower job profiles that they are ot exposed to jargons.so in order to make effective communication possible we have to explain things to them i their style of speech.
these were some of the barriers to communication .
regards,
Mayank Nahata
section c
roll no- 159
The various barriers to communication are-
1.language barriers-clearly language and linguistic ability can act as a big barrier to communication. However even if communicating in the same language the terminology used in a message may act as a barrier if not understood by the receiver.The other day i went to a departmental store to get some essential items and since i am new to the city kolkata and not familiar with the local language spoken here,i had a hard time explaining to the shopkeeper what i wanted as he could only understand the local language.
2.psychological barriers-the psychological state of the listener will also influence how the message is received.to quote an instance-once i was stressed and had personal worries and was preoccupied by personal concerns and hence was not very receptive to the instructions given in class by the teacher and therefore ended up doing my work wrongly
3. Physical barriers -an example of physical barrier will be if der is geographical distance between two people.for instance i am talking on phone to someone and there is network problem and hence i am unable to convey my message properly.
4.semantic barriers-such barriers may exist in structures or organisations where there are inefficient or inappropriate information systems or communication channels or where there is lack of understanding of the roles and responsibilities of communication
Physical barrier:
Communication is found obstructed in long distance. I have friends living in far off places like Nepal and its very difficult to communicate with them through a telephone. A sentence spoken by me reaches them some 5 minutes later and I have to wait till then to hear their reply. Its wierd to talk like that.
Semantic barrier:
Technical jargons can create difficulty in understanding a message. A very common example of it is something we face everytime we visit a doctor and he/she uses words that go right over our heads. Another example is when we sit to try and read the economic times!
Psychological barrier:
Communication some time filters the negative information to make it more favourable. For example after a parent-teacher meeting that we have all had in school, we remember only the good things that the teacher says about us while it is the exact opposite with our parents.
Physical Barrier - while giving a speech if the mike stops working, electronic breakdown. Like, once I was giving a concise demonstration on the sport-karate, the music stopped abruptly which indeed hampered my confidence to perform.
Physiological Barrier - people with far sighted power (like me) often face trouble in seeing or reading the facial expressions while communicating incase they forget to wear their specks.
Psychological Barrier - inferior complexion, premature evaluations. Talking to someone whom we dislike, makes us less attentive towards them while communicating.
Socio-cultural Barrier - gap between generations can be a barrier for people belonging to either generation.
Sweta Gupta.
1st Sem. ,Sec-A, Roll- 62.
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